Shipping and Returns
We deliver all around the world and we try to provide with the best service at the lowest cost.
The item(s) will be sent within 5 working days after the payment has been received, and the customer will be informed about the estimated delivery if it is desired.
Tubes are sent without tracking information to reduce the shipping costs.
SHIPPING AND HANDLING
All unframed prints will be shipped in a tube. Once received, place prints on a flat surface with heavy books on it to bring it back to its original shape.
We do everything we can to ensure all artwork is shipped in excellent condition. All prints are inspected before being shipped.
Please refuse delivery of any obviously damaged items from our courier. Do not open the package and tell the courier so they can take the necessary steps to return it to us.
If you are not 100% satisfied upon receipt we will happily exchange or refund (not including shipping costs) provided the item is returned to us within 30 days from date of shipment.
If you would like to return something please notify us BEFORE sending it back. Return the item(s) in the same packaging it was shipped in, just as they were when you received them.
Make sure you include a copy of the invoice with an explanation letting us know why you are not satisfied with the artwork. Please be sure to indicate whether you want an exchange or prefer a refund.
All items that are returned should be insured to the full value of the package contents (including any shipping pre-paid by the customer).